How insurance works on DRIVESHARE rentals for hosts and guests, what is covered and what to expect.
Insurance and coverage
At DRIVESHARE, we do everything in our power to protect the owner and his or her vehicle. Before potential renters can get behind the wheel, they must meet our stringent eligibility criteria. DRIVESHARE performs comprehensive background audits. (For more information on renter requirements please refer to our policies page .) Once a renter has paid and passed all of our audits, they can confirm a booking.
DRIVESHARE provides coverage options for all rentals, and is chosen by the renter or owner depending on the type of rental. This coverage is subject to the terms, conditions and exclusions of the policy .
Driving Rentals:
Renters can choose from 3 coverage options during checkout:
Good:
- Renter liability coverage: State Minimum
- Full Comp & Collision Protection
Deductibles :
- Physical: $6,000
- Liability: $2,500
Better :
- Renter liability coverage: State Minimum
- Full Comp & Collision Protection
Deductibles :
- Physical: $3,000
- Liability: $1,000
Best:
- Renter liability coverage: Up to 1M
- Full Comp & Collision Protection
Deductibles :
- Physical: $2,500
- Liability: $500
Event & Chauffeur Rentals
Owners are able to add insurance coverage for every Event or Chauffeur rental. This includes up to $1 million in liability coverage for both bodily injury and property damage for every rental period and collision coverage up to the vehicle's agreed value listed on the DRIVESHARE website, subject to the terms, conditions and exclusions of the policy . The price to add insurance is calculated using the value of the vehicle, and is deducted from the payout amount should the owner opt in for insurance coverage for the Event or Chauffeur rental.
- Owner liability coverage: Up to 1M
- Full Comp & Collision Protection
Deductibles :
- Physical: $2,500
- Liability: $500
One important exclusion is that driving rentals are not available for vehicles registered in New York State, and our Chauffeur/Event insurance is not applicable to any trips starting or ending in New York State. However, vehicles registered in other states can be driven into New York but trips must begin and vehicles must be picked up outside of New York.
The Insurance ID card is only valid for driving rentals, and chauffeur/event rentals that have the insurance option added by the car owner. If you would like to carry the proof of insurance ID cards in the car during rental periods, please click here to download and print an ID card.
The vehicle's insured value is set by the owner and agreed to by DRIVESHARE prior to listing on the platform. Values are verified using the top industry vehicle valuation tools. In the event of a total loss, you will receive up to the value amount that was listed on the DRIVESHARE platform .
Renting your vehicle outside of our platform will not afford you any coverage under DRIVESHARE's insurance policy. DRIVESHARE will not be held liable for any money transactions, damages, claims or vehicle breakdowns if the rental was not booked directly through DRIVESHARE.
While we cannot speak to the language in all automobile policies, many policies contain an exclusion if the vehicle is being rented to another for a fee. When a vehicle is being rented through DRIVESHARE for a driving rental, both liability and physical damage coverage is provided for the vehicle for the entire rental period subject to the policy terms, conditions and exclusions. For chauffeur and event rental, the owner is able to add liability and physical damage coverage for every rental.
Owners are able to add insurance for Event/Chauffeur rentals to every trip (with the exceptions of cars located in the state of New York), subject to the terms, conditions and exclusions of the policy . If you are using a chauffeur to drive the vehicle during the rental period, the person who will be driving will be covered as long as each driver creates an account and goes through the standard driver verification process. To add an approved driver, go to 'Your account' and select the 'Drivers' tab to enter the driver's details for verification to become and approved driver.
Before and after each rental period, a vehicle inspection should be completed, and taking photos of the vehicle before and after each rental is encouraged.
If an incident occurs during the rental period and there is a need to file a claim, please contact us within 48 hours of the rental's end by filling in the DRIVESHARE Claim Form . A claim must be filed within 48 hours of the end of the trip: after that period of time a claim can no longer be submitted.
Unfortunately, due to New York state insurance regulations, DRIVESHARE is unable to offer driving rentals in New York. This applies to cars registered in New York as well as to trips beginning in New York State. For example, a vehicle registered in a neighboring state can be picked up in that that state and driven into New York and later returned to the state where it was picked up. However, a DRIVESHARE rental cannot be picked up from a location in New York or delivered by the owner for a rental beginning in the state.
Chauffeur/Event rentals are available in the New York State for owners who can provide their own insurance.
