Deleting your account or exporting your data

You can ask to delete your BookAclassic account, or request a copy of the personal data we hold about you, from your account settings.

Before you can delete

To protect everyone involved, your account can't be deleted while you still have a booking in progress or an unresolved payment dispute. Finish or resolve those first, then come back to delete.

What happens when you delete

• Your account is closed and you're signed out.
• Your personal details are scheduled for removal after a short retention period that lets us meet our legal and accounting duties.
• Some records we're required to keep, such as those tied to past payments, may be retained for as long as the law requires.

Getting a copy of your data

You can request an export of the personal data linked to your account, such as your profile, trips, reviews and payment records. We provide it in a machine-readable file.

Deletion is permanent once the retention period passes and can't be undone. If you only want a break, signing out is enough. Questions? Contact support@bookaclassic.com.