Do I need to verify my driving licence?
Whether BookAclassic asks renters to verify a licence or identity online, and what you actually need to book.
Changing your language and currency
How to switch the display language and the currency prices are shown in.
Deleting your account or exporting your data
How to close your account, what can stop a deletion, and how to get a copy of your data.
International Driving Permits
When you need an IDP and how to get one.
Not receiving your sign-in code or password email?
What to check when the one-time sign-in code or password-reset email doesn't arrive.
Renter eligibility requirements
Minimum age, licence history, driving record and what disqualifies you.
Signing in and account security
Sign-in options, resetting your password and turning on two-factor authentication.
Still need help?
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