Cancelling as a renter
Notice periods and refunds for renter-initiated cancellations.
Cancelling as a host
Notifying the renter, contacting support and avoiding penalties.
If your request is declined or your booking falls through
What happens after a host declines, cancels, or doesn't respond: your refund, and the similar cars we find for your dates.
Still need help?
Choose chat, email, WhatsApp or phone to get in touch with our team.