Custom trip quotes and Build a trip

Sometimes the standard booking flow doesn't quite fit: you want slightly different dates or times, a particular rental type, delivery to a specific spot, or a price the two of you have agreed in chat. For those cases a host can put together a custom trip quote using Build a trip, and you confirm it in a couple of taps.

For hosts: Build a trip

From a conversation with a renter, open the reservation panel and tap Build a trip to send a custom quote. You set:

• The dates and times for the trip (times are pre-filled to sensible defaults for the rental type and can be adjusted).
• The rental type: self-drive, chauffeured or event hire, for the types your car offers.
• Delivery or pickup: free pickup, or delivery to an address or airport within your delivery radius.
• Custom pricing: the rental and any delivery fee are calculated for you, and you can override them down to the listing's minimum.
• An optional note to the renter explaining the offer.

Once sent, the quote shows as Awaiting response with a countdown, and the card shows the earnings you'll receive if it's accepted. You can cancel a live quote to send a new one.

For renters: your custom trip quote

When a host sends one, a Custom trip quote card appears in your conversation showing the car, the rental type, the dates and times, the pickup or delivery location, and the total to pay. Tap View & confirm to go to checkout, then Pay & confirm to secure it.

Because the host has already agreed the terms by building the quote, paying it gives you instant confirmation. There's no separate request-and-approve step to wait through. You pay the quote as built, so if you need different dates or a different location, ask the host to send an updated quote rather than changing it at checkout.

Quote expiry

A custom trip quote is held for a limited time and shows when it expires. If it lapses before you pay, it's marked Quote expired. Just ask the host to send a fresh one.

A custom quote confirms instantly when you pay, exactly like an Instant Book listing. See Instant Book vs Request to Book. For the general timing of charges, see When am I charged for my booking?.